Research
My work measures what managers and organizations actually do, and asks how much it matters for productivity. Papers are grouped by theme, newest first. The complete list is in my CV and on Google Scholar.
Technology and work
How new technologies, from IT to generative AI, change the organization of work, and whether training helps workers keep up.
Working papers
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Re-organizing Work inside the Firm: Task Change after Technology Adoption
with Eleonora Brandimarti, Virginia Minni, Paula Neira and Jorge Tamayo · Working paper
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Unwilling to Reskill? Experimental Evidence from Real-World Jobseekers
with Alexia Delfino, Andrea Garnero, Sergio Inferrera and Marco Leonardi · NBER Working Paper 34633; CEPR Discussion Paper 21055, 2026
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Training within Firms
with Brayan Diaz, Andrea Neyra-Nazarrett, Julian Ramirez and Jorge Tamayo · NBER Working Paper 33670, 2025
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Remote Work across Jobs, Companies, and Space
with Stephen Hansen, Peter John Lambert, Nicholas Bloom, Steven J. Davis and Bledi Taska · NBER Working Paper 31007, 2023
Published
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The New Digital Divide
with Mayana Pereira, Shane Greenstein, Prasanna Tambe, Lucia Ronchi Darre, Tammy Glazer, Allen Kim, Rahul Dodhia and Juan Lavista Ferres · Nature Communications, forthcoming, 2026
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The Cybernetic Teammate: A Field Experiment on Generative AI Reshaping Teamwork and Expertise
with Fabrizio Dell’Acqua, Charles Ayoubi, Hila Lifshitz, Ethan Mollick, Lilach Mollick, Yi Han, Jeff Goldman, Hari Nair, Stew Taub and Karim R. Lakhani · Organization Science, 2026
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Perceptions Related to Engaging in Non-Driving Activities in an Automated Vehicle while Commuting: A Text Mining Approach
with Yilun Xing, Linda Ng Boyle, John D. Lee, Orit Shaer and Andrew Kun · Transportation Research Part F: Traffic Psychology and Behaviour 94, 2023
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The Impact of COVID-19 on Digital Communication Patterns
with Evan DeFilippis, Stephen Michael Impink, Madison Singell and Jeffrey T. Polzer · Humanities and Social Sciences Communications 9, 2022
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Multitasking while Driving: A Time Use Study of Commuting Knowledge Workers to Assess Current and Future Uses
with Thomaz Teodorovicz, Andrew Kun and Orit Shaer · International Journal of Human-Computer Studies 162, 2022
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The Distinct Effects of Information Technology and Communication Technology on Firm Organization
with Nicholas Bloom, Luis Garicano and John Van Reenen · Management Science 60(12), 2014
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Americans Do IT Better: US Multinationals and the Productivity Miracle
with Nicholas Bloom and John Van Reenen · American Economic Review 102(1), 2012
Management practices and productivity
Why some organizations are much better managed than others, and what it means for productivity across firms and countries.
Working papers
Published
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The International Empirics of Management
with Daniela Scur, Scott Ohlmacher, John Van Reenen, Morten Bennedsen, Nicholas Bloom and coauthors · Proceedings of the National Academy of Sciences 121(45), 2024
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Come Together: Firm Boundaries and Delegation
with Laura Alfaro, Nicholas Bloom, Paola Conconi, Harald Fadinger, Patrick Legros, Andy Newman and John Van Reenen · Journal of the European Economic Association 22(1), 2024
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The World Management Survey at 18: Lessons and the Way Forward
with Daniela Scur, John Van Reenen, Renata Lemos and Nicholas Bloom · Oxford Review of Economic Policy 37(2), 2021
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Turbulence, Firm Decentralization and Growth in Bad Times
with Philippe Aghion, Nicholas Bloom, Brian Lucking and John Van Reenen · American Economic Journal: Applied Economics 13(1), 2021
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Measuring Collaboration in Modern Organizations
with Stephen Michael Impink and Andrea Prat · American Economic Review Papers and Proceedings 110, 2020
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International Data on Measuring Management Practices
with Nicholas Bloom, Renata Lemos, Daniela Scur and John Van Reenen · American Economic Review Papers and Proceedings 106(5), 2016
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Do Private Equity Owned Firms Have Better Management Practices?
with Nicholas Bloom and John Van Reenen · American Economic Review Papers and Proceedings 105(5), 2015
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Does Planning Regulation Protect Independent Retailers?
Review of Economics and Statistics 97(5), 2015
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The New Empirical Economics of Management
with Nicholas Bloom, Renata Lemos, Daniela Scur and John Van Reenen · Journal of the European Economic Association 12(4), 2014
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The Organization of Firms Across Countries
with Nicholas Bloom and John Van Reenen · Quarterly Journal of Economics 127(4), 2012
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Regulation and UK Retailing Productivity: Evidence from Microdata
with Jonathan Haskel · Economica 79(315), 2012
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Management Practices across Firms and Countries
with Nicholas Bloom, Christos Genakos and John Van Reenen · Academy of Management Perspectives 26(1), 2012
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Modern Management: Good for the Environment or Just Hot Air?
with Nicholas Bloom, Christos Genakos and Ralf Martin · Economic Journal 120(544), 2010
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Does Product Market Competition Lead Firms to Decentralize?
with Nicholas Bloom and John Van Reenen · American Economic Review Papers and Proceedings 100(2), 2010
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Recent Advances in the Empirics of Organizational Economics
with Nicholas Bloom and John Van Reenen · Annual Review of Economics 2, 2010
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Measuring and Explaining Management Practices in Italy
with Nicholas Bloom and John Van Reenen · Rivista di Politica Economica, 2008
Leaders and managers
What CEOs and managers actually do with their time and attention, and how it shapes their organizations.
Working papers
Published
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How Do Chief Executive Officers Make Strategy?
with Mu-Jeung Yang, Michael Christensen, Nicholas Bloom and Jan Rivkin · Management Science 72(6), 2026
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Communication within Firms: Evidence from CEO Turnovers
with Stephen Michael Impink and Andrea Prat · Management Science 71(1), 2025
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How Does Working from Home during COVID-19 Affect What Managers Do? Evidence from Time-Use Studies
with Thomaz Teodorovicz, Andrew Kun and Orit Shaer · Human-Computer Interaction 37(6), 2022
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CEO Behavior and Firm Performance
with Oriana Bandiera, Stephen Hansen and Andrea Prat · Journal of Political Economy 128(4), 2020
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Managing the Family Firm: Evidence from CEOs at Work
with Oriana Bandiera, Renata Lemos and Andrea Prat · Review of Financial Studies 31(5), 2018
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Matching Firms, Managers, and Incentives
with Oriana Bandiera, Luigi Guiso and Andrea Prat · Journal of Labor Economics 33(3), 2015
Book chapters
Health care and the public sector
Management in hospitals, schools and government.
Working papers
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Variation in Management Practices and Quality of Care in U.S. Acute Care Hospitals
with Laura Katsnelson, Savita Sathya, Edward Watkins, Alice Zawacki and Thomas C. Tsai · Working paper
Published
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The Impact of CEOs in the Public Sector: Evidence from the English NHS
with Katharina Janke and Carol Propper · Management Science, forthcoming, 2026
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The Anatomy of a Hospital System Merger: The Patient Did Not Respond Well to Treatment
with Martin Gaynor, Adam Sacarny, Chad Syverson and Shruthi Venkatesh · Review of Economics and Statistics 108(1), 2026
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Healthy Business? Managerial Education and Management in Health Care
with Nicholas Bloom, Renata Lemos and John Van Reenen · Review of Economics and Statistics 102(3), 2020
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Hospital Board and Management Practices Are Strongly Related to Hospital Performance on Clinical Quality Metrics
with Nicholas Bloom, Atul Gawande, Robert Huckman, Ashish Jha and Thomas Tsai · Health Affairs 34(8), 2015
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Does Management Matter in Schools?
with Nicholas Bloom, Renata Lemos and John Van Reenen · Economic Journal 125(584), 2015